Department of the Environment,
Transport and the Regions
Rethinking Construction


CHAPTER 4
Enabling Improvement

  1. Substantial changes in the culture and structure of UK construction are required to enable the improvements in the project process that will deliver our ambition of a modern construction industry. These include changes in working conditions, skills and training, approaches to design, use of technology and relationships between companies.
  2. The Task Force believes that, to deliver the cultural changes necessary to improve the project process, we must start by valuing our people. Not only is the quality of the workforce fundamental to the process of change in construction, but also the way workers are treated. In our view, the workforce is undervalued, under-resourced and frequently treated as a commodity rather than the industry's single most important asset.

Decent Working Conditions

  1. Some of the changes we are looking for may take time to achieve. Others can be delivered almost instantly. For example, the facilities which are available to workers on site are typically appalling. Clients and their customers do not like the poor image of the industry in this respect any more than does the industry itself. It does not require a big step to provide workers with uniforms, proper facilities and rest areas. Construction sites themselves should become advertisements for the industry and the firms working on them.

Improving Conditions on Site

As part of its Building for the Future initiative Tesco Stores has introduced visitor centres, on-site canteens, changing rooms and showers on its sites. Construction materials are stored in warehouses on site, reducing losses from theft and damage. Site branding has been introduced - all Tesco sites have identical blue hoardings and workers on them wear branded overalls with both Tesco and their employer's name. The increased team spirit and commitment engendered by these simple innovations have contributed to Tesco's achievement of a 40% reduction in construction costs.

  1. The health and safety record of construction is the second worst of any industry. We have observed that most accidents seem to occur when people are either not properly trained or working out of process. The Task Force has asked the Health and Safety Executive to comment on our provisional targets for improvement, published in February. Their advice was to ask the industry to reflect not only on the purely welfare consequences of a poor health and safety record but to consider as well its cost in terms of lost work days, potential prosecutions and, in extreme cases, the enforced closure of construction sites.

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Published 16 July 1998